In an extremely difficult real-estate market for sellers, I was lucky enough to secure the services of Spencer Stupka and Emma Grace May to sell my home. It needed to be an extremely quick listing and we had lots of pressure to sell as soon as possible.
Spencer and Emma handled everything extremely professionally and efficiently. They listed my home right away, they quickly had an open house and helped garner a lot of attention for my property. Down to the wire they managed to secure an excellent buyer. Despite some complications on the buyers end, they managed to finalize the sale and kept me up to date at every single step of the way.
They were honest and up front about the sale and what to expect. Their communication was prompt and detailed with every step of the transaction. They helped me secure an amazing deal on the purchase of my new home. I cannot say enough good things about Charles Real Estate or Spencer and Emma. They recommended all the right people for other aspects of the sale (inspectors, etc.) and helped in extremely stressful situations (not of their making).
Highly recommended for anyone looking to purchase or sell their home who want the best experience possible and help securing a great deal, even in difficult markets.
We had a fantastic experience working with Emma and Spencer buying our new home. In my mind, the most important aspect of a good realtor is responsiveness. Emma and Spencer were efficient, prompt, and professional (and friendly) every step of the way. They also gave candid and objective feedback on every place we looked at, so we were confident when we found the right one. We highly recommend them.
I recently purchased a condo with Emma and Spencer. I cannot say enough positive things about my experience with them both! They took the time to understand my needs and worked hard to find the right place for me. We looked at a number of places and they always gave me their objective impressions. I never felt rushed or pressured in the slightest. They were always quick to respond to my many questions and walked me through the purchasing process step by step.
I would recommend them to anyone and will certainly be using them again in the future!
I have both bought and sold with Charles a number of times (serial movers!) and I have to say I wouldn’t use any other real estate agency again. Their marketing is incredible, they are well connected in Calgary and use social media to market homes in a classy NOT tacky way. I can’t say enough about their customer service and willingness to go the extra mile to get the deal done. Thanks so much to Emma and Jeff for always helping us move on up to that next dream home!
My wife and I recently worked with Emma and the Charles team and the experience was exceptional. The team was incredibly responsive, professional and helpful. Pre-listing efforts, marketing efforts and open house generated immediate interest/buzz and we were very happy with our sale. Additionally, Emma’s recommendations for moving and packing services, and continued follow up before and after our completed sale were fantastic and much appreciated.
We can’t say enough good things about working with Emma May and Spencer Stupka from Charles Real Estate. We had some challenging circumstances, and from the very beginning they got our needs, and they never lost sight of it. They developed social media marketing campaigns for our property, based on their research and recommendations for the buyers we wanted to attract.
They were extremely responsive through both the sale of our old home and the purchase of our new one (and we had to move very quickly once our old home sold). We’ve worked with other realtors before, but we’ve never felt such a strong partnership as we did with Emma and Spencer. They kept us focused and helped us navigate a challenging sale environment. Thanks so much for everything – we’ve owned many properties, but now we’ve found our forever home and couldn’t have done it without you!